Thinking

Tension Shapes Form

When function and sculpture meet

The most enduring objects are shaped by two opposing design forces held in tension — and the discipline required to keep them there.

Beyond Optimisation

The forces behind category redefinition

Why some products create lasting relationships with the people who own them, and what separates them from those that don't.

Waypointing

The whys behind products people can’t do without

People don't just use products. They depend on them to navigate their day. The implications for innovation are significant.

The Dream

Desire has a long memory

Luxury products benefit from uncovering and honouring the enduring dreams and emotional desires of customers.

From People to Future Product

The Product Anthropology Practice

The case for holding consumer research, innovation strategy, and industrial design within a single, continuous practice.